IMPROVEMENT STAFF

• Improvement Staff

Responsibilities:

• Event Organizing and Hosting
• Business KPI Management
• DX (Digital Transformation) innovation activity management and operations
• Task force team operations management and control

Requirements:

1. Male/Female Bachelor’s degree from Industrial Engineering (experience at least 1 year), fresh graduate are welcome to apply
2. Having a good communication & interpersonal skills (offline presentation & teaching)
3. Expert in Ms. Office & Design 2D/3D
4. English proficient (written & verbal)
5. Ready to have a long-term career at LG
6. Ready to work under pressure and team work
7. Creative, innovative and high motivation

• Services Network Part Leader

Responsibilities:

• Responsible to all operation of Service Network in Indonesia, direct and indirect channel
• Management VOC & VOD and countermeasure program activities
• Ensure the effectiveness activity in Service Center in accordance with SOP
• Monitor and evaluation of the quality and operation of Service Center based upon Customer Satisfaction Index
• Able to handle several project at the same time, inter and intra Departments

Requirements:

1. Experience at least 5 years in customer service management, preferred from electronic company.
2. Bachelor’s Degree from Engineering, Statistic major or equivalent.
3. English Proficient (written & verbal) and familiar with MS Office application
4. Have a background leading a number of teams in order to achieve an organization target

• Service Quality

Responsibilities:

• Monitoring & analysis TV & AV Product quality.
• Used part collection and analysis for TV & AV product.
• Technical support for TV & AV product quality issue.
• Quality Issue TV & AV product and follow up.
• Trainer TV & AV products.

Requirements:

1. A Bachelor Degree any major.
2. Have good knowledge related customer care / Relationship.
3. Have a good communication skill (written & spoken).
4. Able to work in team or individual, and able to work in pressure.
5. Experienced as electronics technician will be advantage

• Information Display B2B Sales Channel

Responsibilities:

• Create Channel sales program
• Develop T2 partner for T1
• Maintaining order from T1 Partner
• Create sales promotion pull in and pull out program
• Maintain stock level inventory
• Coordinate Sell Out Program
• Maintain Sales & Production forecast
• Responsible for Financial & AR from Customer

Requirements:

1. A Bachelor Degree in any major
2. Great in communications & good in time management
3. Having experience as channel sales for IT/Security Product for B2B Market
4. Excellence in Excel & other Microsoft tools.

• Consumer Electronics Salesman

Responsibilities:

• Maintain relationship with existing dealer and grow potential market for LG Electronics product.
• Achieve monthly sales target.
• Developing medium to long-term sales plans and preparing sales strategies.

Requirements:

1. A Bachelor Degree in any major
2. Great in communications & good in time management
3. Have experienced at least 2 years as salesman
4. Excellence in Excel & other Microsoft tools.

• HR Talent Management & Training

Responsibilities:

• Project manage the implementation of an upgraded learning management system, evaluate existing learning content in alignment with company strategy.
• Identify and deploy targeted training needs recognized through training need analysis (TNS).
• Design and execute career development programs in collaboration with management to ensure competency development and enhance readiness for targeted roles.
• Responsible for driving the TM initiatives including talent review, high potential talent and development, succession management, performance management framework.

Requirements:

1. Bachelor degree or Master degree in psychology, management, or equivalent.
2. Advance in English.
3. Experienced as talent management at least 3 years.

• SCM Innovation Member (OS)

Responsibilities:

• Initiate & Develop Supply chain optimization and/or innovation through rule/policy-based activities such as OD/Sales advancing, Direct Delivery, Collaborative Planning Forecasting & Replenishment (CPFR), or other headquarter initiatives.
• Initiate Deep analysis involving management & operational team of issues/bottlenecks affecting inefficiency operations and initiate business process optimization of demand management & logistic management to gain incremental efficiency & cost reduction.

Requirements:

1. At least 2 years experience in a related field.
2. Bachelor’s Degree in Industrial Engineering / IT & or equivalent.
3. Proficiency in RPA (UIPath, PowerAutomate), Al Machine Learning & R is a big plus.
4. English is a must (written and spoken).
5. Willing to be contracted under OS company.

• CAC Pre-Sales

Responsibilities:

• Sells technical products, services, installations, and configurations to assigned customer for specific technical product and/or application of product.
• Develops potential technical specifications, pricing considerations and contract requirements. Also prepares sales forecasts. Investigates new applications or improvements to products with customers.
• Researches customer technical specifications and requirements with current or potential technical specifications of company products.
• Prepares and conducts technical sales briefings for customer and company representatives.
• Provides technical interface between customer and company engineering, manufacturing and program management representatives.

Requirements:

1. Minimum S1 degree in any major
2. Fluent in English both spoken and written
3. Have experience in project sales/ Channel Sales/ Pre-Sales HVAC for more than 2 years
4. Excellence problem solving and innovation
5. Excellence in data processing and presentation skill

• Digital Performance & Web Optimization

Responsibilities:

• Monitor and optimize paid media campaigns (Google Ads, Meta, Criteo, etc.)
• Plan and execute monthly digital campaigns (promo, seasonal, launches)
• Analyze performance data and generate actionable insights to maximize ROAS
• Support budget planning, spend tracking, and campaign ROI evaluation
• Coordinate with creative team for new ad materials
• Coordinate with HQ & Regional developers and partners for site enhancements
• Managing web day to ensure web content (banners, promo pages, product info) is up-to-date

Requirements:

1. 3+ years of experience in digital marketing, performance ads, or eCommerce
2. Proficient in Excel, data visualization, and reporting tools
3. Experience in website management and user experience optimization
4. Strong analytical mindset, familiar with GA4, Google Ads, Meta Ads
5. Able to work cross-functionally in a fast-paced environment

• Project Sales HVAC

Responsibilities:

• Identify and pursue new business opportunities, including identifying potential distributor, dealers AC specialist, engineering dealers, contractors HVAC, Architects, developer and end customers
• Develop and implement sales strategies to achieve sales targets for commercial air conditioning project
• Support for negotiate and close sales contracts, including pricing, account receivable, terms and conditions, in line with company policies and procedures
• Monitor market trends, competitor activities, and customer needs to identify potential areas for business growth

Requirements:

1. Fluent in English both spoken and written
2. Minimum S1 degree in any major
3. Excellence in data processing and presentation skill
4. Excellence problem solving and innovation
5. Have experience in project sales HVAC for more than 2 years

• In Store Management Team Leader

Responsibilities:

• Responsible for managing national in-store activity.
• In-store display includes store renovation, POSM and monitoring SKU flooring
• Capability development thru training part includes Offline/online training, performance management, material development, BP search. Trainers and merchandisers capability also need to be managed.
• Overall store display such as display rack and POSM, manpower management (promoter, trainer, merchandiser)
• Promoter management such including sellout productivity, capability/performance and motivation.

Requirements:

1. At least bachelor’s degree in any major.
2. Experienced as Team Head/ Manager Min.3 years.
3. Good knowledge In-Store management, Retail, Salesforce management.